Frequently Asked Questions

Moissanite is a lab-grown gemstone with more brilliance and fire than diamond. It ranks 9.25 on the Mohs hardness scale and is an ethical, conflict-free alternative.

Clean with mild soap and warm water. Store in the included pouch, avoid harsh chemicals, and have settings checked annually by a jeweler.

Yes. Every moissanite stone is covered by our lifetime warranty against manufacturing defects.

We offer 30-day returns on unworn items in original packaging. Contact support to initiate a return.

Orders ship within 2-3 business days. US delivery typically takes 5-7 business days; international 7-14 business days.

Yes. You will receive a tracking number by email once your order ships.