Shipping Policy

Shipping Overview

Jiangxi Yuantaiting Trading Co., Ltd. ships moissanite jewelry worldwide. We partner with leading international couriers to ensure your order arrives safely and promptly, with full tracking and insured delivery.

Processing Time

Orders are processed within 1-2 business days after payment confirmation. Custom or engraved pieces may require an additional 2-3 business days.

Shipping Methods

Express International (DHL/FedEx): 5-10 business days to most destinations
Standard International: 10-20 business days

Shipping Destinations

We ship to the United States, United Kingdom, Canada, Australia, and most European countries. Contact us at contact@moissanitejewels.net for shipping to other destinations.

Shipping Costs

Shipping is calculated at checkout based on destination and order value. Free express shipping is available on orders over $150 USD.

Customs and Duties

International orders may be subject to import duties and taxes levied by the destination country. These charges are the responsibility of the recipient and are not included in our product prices or shipping fees.

Tracking

Once your order ships, you will receive a tracking number via email. Track your shipment through our courier partner's website or contact us for assistance.

Contact

江西圆泰霆商贸有限公司 (Jiangxi Yuantaiting Trading Co., Ltd.)
contact@moissanitejewels.net